Player help guide

Subs and game time changes

Use this mobile walkthrough to request team coverage, claim open sub spots, and coordinate game time changes through captains.

Open SubsOpen Team Matches
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/help/subs-and-game-changes

Players can read this guide before or after logging in. Action buttons still require an account.

Request a sub
Captain or co-captain

Player app -> Team HQ -> Subs -> Post sub request

Claim an open sub spot
Eligible players

Player app -> Subs -> Claim spot

Request a game time change
Captain or co-captain

Player app -> Team -> Matches -> Request game change

Approve or decline a game change
Opposing captain or co-captain

Player app -> Team -> Matches -> Open game change requests

Captain workflow

Request a sub

Captains and co-captains post a team sub request from Team HQ when the side is short for an upcoming match.

  1. 1Open the player app on your phone.
  2. 2Go to Team HQ, then tap Subs.
  3. 3Set how many players you need. Check Goalie preferred if you want a keeper — field players can still claim.
  4. 4Add a short note if it helps. Leave Post to team chat on.
  5. 5Tap Post sub request.
  6. 6Watch Live requests for who claimed. Cancel if you no longer need help.
Only captains and co-captains can post. Eligible players see the job in-app on Today and Subs. Email alerts stay optional.
Team HQ Subs screen showing the Post sub request button
Team HQ → Subs. Post from here, not from the player Subs inbox.
Player workflow

Claim an open sub spot

If a nearby team is short, it shows up in the player app. You do not need to turn on email alerts.

  1. 1Open the player app.
  2. 2If a nearby team needs help, Today shows it and Subs gets a number.
  3. 3Tap Subs.
  4. 4Tap Claim spot on a game you can fill.
  5. 5If the button is disabled, read the reason on the card, such as insurance required or already on that match.
Player Subs screen showing a Claim spot button
Games you can fill. Tap Claim spot if you can make the match.
Captain workflow

Request a game time change

Captains and co-captains can request a game change from the team match workspace. The game only moves after the required captain approval and availability checks pass.

  1. 1Open Team from the mobile bottom navigation.
  2. 2Tap Matches in the captain workspace tabs.
  3. 3Find the upcoming match you want to move.
  4. 4Tap Request game change.
  5. 5Choose the new date and kickoff time.
  6. 6Use Find open slots to look for available fields.
  7. 7Select a clean slot, add a short reason, then tap Send request.
Clean slot

The app checks whether the requested field/time is available.

Opponent approval

The other captain needs to approve before the move is final.

Not guaranteed

Keep the original game time until the request shows moved.

Mobile game change request form
New request form for choosing a date, kickoff time, field, and reason.
Captain approvals

Approve or decline a game change

When another team requests a game change, captains should review it from the same Matches screen.

  1. 1Open Team, then Matches.
  2. 2Look under Open game change requests.
  3. 3Review the original match, proposed time, field, and reason.
  4. 4Tap Approve if your team can play the new time.
  5. 5Tap Decline if your team cannot play the new time, and add a short note when asked.
Captain Match Operations page
Captain Match Operations with the Request game change button.
Open game change requests section
Open game change requests section. If no requests are open, the screen says so.

What players should know

Sub requests are for team coverage, not individual attendance notes.
If you cannot make a game, tell your captain and mark yourself out on Availability.
You do not need to turn on email alerts. Open spots show in the app on Today and Subs.
Goalie preferred is a signal, not a lockout. Field players can still claim those spots.
Claiming a sub spot only works when the app says you are eligible.
Game time changes are captain-to-captain requests. Regular players should talk to their captain.
A requested game change is not confirmed until the status shows it has moved.
Open Subs

Claim open spots. Captains post from Team HQ.

Open Team Matches

Captain schedule and approval tools.

Player Help

Return to the help center.